In four easy moves, enter your car data here to get offers and services just for you and your car!
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If you change the model, your car will be disconnected and you will have to re-enter the data!
We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.
Contact our customer service for support or assistance
Choose how to enter the data of your vehicle and discover all the services and offers available!
If you change the model, your car will be disconnected and you will have to re-enter the data!
We are waiting for the guarantee start date. Contact Customer Service to update the data and be able to access all the services designed for you and your car.
Contact our customer service for support or assistance
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Extend the warranty and discover the scheduled servicing for your car!
Explore our accessories designed for your car!
Do you want to have offers, exclusive services and personalized content for your car?
We’re waiting for you: register at myFiat!
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Do you need information or support? Do you need a quote? Would you like to book an appointment? We’re expecting you!
The VIN is on the vehicle registration document, on the warranty certificate and on the windscreen, and also on the threshold of the right door under the side molding.
The New 500 is equipped with a complete range of connected services, both on board and outside, including a new smartphone app. With the FIAT app you will be able to manage the New 500 from anywhere and whenever you want. Discover all the features.
My Assistant will make you feel safe wherever you go. The New 500 features an SOS button located in the ceiling light panel, and by pressing the button, you will be put through to an emergency call centre or national emergency services (24 hours a day). An automatic SOS call will be generated under certain crash conditions. (Uconnect Services will be temporarily disabled for up to 60 minutes, if an emergency call is made, to assist the emergency services)
You can also contact roadside assistance via the infotainment touchscreen or the FIAT app. Thanks to Uconnect Services, in the event of an emergency call or roadside assistance, your vehicle details including location, will be automatically provided to the operator.
With My Remote you can locate the position of your New 500 directly from your smartphone. And that's not all. From the app you can lock and unlock the doors, program the climate control to heat or cool the car, and create vehicle charging schedules. Use the Amazon Alexa voice assistant to perform remote operations, access car information and use other compatible Uconnect Services.
My Remote also includes Drive Alerts and Eco-Score.
This feature keeps you informed of vehicle conditions in real time, such as the battery level of your New 500, tyre pressures and odometer. By logging into the FIAT app or the My Uconnect website, you can view vehicle information. Get complete control of your car in real time for maximum driving safety.
My Car also includes Vehicle Health Report and In-Vehicle Notifications.
Reaching your destination has never been easier. With My Navigation you can send the location or address you want to travel to, from the FIAT app to your vehicle with a simple touch on your smartphone. The infotainment display of your New 500 will show you traffic, weather updates and speed camera notifications in real time, as well as the closest charging stations and destinations reachable based on the remaining battery charge. Your maps will always be updated with "over-the-air" updates.
My Navigation also includes POI Search, Parking Finder and Last Mile Navigation.
With My WI-FI you will always feel at home. The New 500 will become a WI-FI hotspot to connect up to 8 devices: you and your passengers will have a trial period to be able to surf the web, listen to streaming music and audiobooks, work online in total comfort.
Your Wi-Fi hotspot service includes 1GB of FREE data (valid for 3 months)!
You will be required to complete the registration process, using the car’s Wi-Fi hotspot, the first time you use the service.
Follow the steps on the Ubigi for Fiat website to benefit right now from your initial free 1GB.
Always keep a watchful eye on your New 500 with the optional My Alert service. In the unfortunate event there is a suspected theft attempt, such as unauthorised towing, you will immediately receive a push notification on your FIAT app. In the event of theft, you can call the operations centre to request assistance and, once the theft has been reported to the authorities, the security functions will be activated, including vehicle tracking.
With My eCharge, you have a suite of services dedicated to the electric charge of your New 500. With the FIAT app, you can easily find public charging stations nearby, and access features for charging, payments and track charging history.
At home you will be able to quickly access your private Wallbox and, thanks to remote management, get the most out of your connected Wallbox.
Most Uconnect™ Services packages are already included in the price of the car, for a period of 3 years. My Assistant is already active, whilst for the My Car, My Remote and My Navigation packages you only need to complete the registration process to use them.
Some Uconnect™ Services packages are available for a fee, with variable subscription periods, as in the case of My Wi-Fi, My eCharge and My Alert. Free trial periods on selected packages are available to help you discover them. Ask your retailer for more information.
The personal data (“Data”) of users or visitors to this website (“Users”) which is collected, will be managed by FCA Italy S.p.A. (“We, Us”) in accordance with this Privacy Policy. We may have to update parts of this Privacy Policy from time to time because of changes in the law. If we do make any changes, we will publish them on this website. This Privacy Policy came into force on 05/21/2018.
How is Data collected?
Data may be collected in several different ways:
Why is this Data processed?
We will process the Data collected to provide the User with the service they have requested. We process Data in our legitimate interests for service and recall campaigns and to perform surveys on customer satisfaction related to the quality of our goods and services. We also process the Data under contractual obligations, such as warranty work. If a User consents to us doing so, we will send them relevant marketing information and carry out market research about our products and services so that they don’t miss out on current offers. If Users tell us that they want to receive communication that is specific to them, then we will analyse their personal preferences, interests or behaviours so that we can send them customised communication that we think they might like. If Users tell us that they are interested in receiving relevant offers from others companies that might interest them, then we will share their Data with companies in our group and selected partners in the automotive, financial, insurance and telecommunication sectors with whom we work closely. As we are always looking to make the User’s experience better, we also use the Data to improve our websites. We normally process the Data by automated or electronic means through our websites and mobile apps. We also process data through electronic means, including e-mails and by phone (e.g. SMS, MMS and fax).
Who processes the data?
The Data may be processed by natural persons and/or legal entities (“processors”), acting on our behalf under our specific instruction or contractual obligations. We may send the Data to third parties to comply with legal obligations, or for security purposes.
What about Links to Third Party websites?
Our websites often contain links to third party websites. Those websites are the responsibility of the relevant third party and we cannot accept responsibility for any information or Data inputted into those websites.
Who is the data controller?
The data controller is FCA Italy S.p.A., with registered office in Corso Giovanni Agnelli 200 – 10135 Turin, Italy. You can contact the Data Protection team at the email address dpofca@stellantis.com.
Where will my data be processed?
Processors are usually based in EU Member States but we may transfer the Data in countries outside of the European Economic Area (EEA), for example, to store them in databases managed by entities acting on our behalf. These processors of the Data are bound by the instructions we give them to process the Data and must do so in accordance with applicable data protection laws. In the event the Data is transferred outside of the EEA, we will use appropriate measures to guarantee adequate protection of the Data, usually in the form of standard contractual clauses approved by the EU Commission for the transfer of personal data outside of the EEA.
How long will my data be kept?
In providing services requested, we may store your Data for as long as is necessary to protect our interests relating to potential liability related to that service. We will only keep the Data for as long as is deemed strictly necessary to fulfil the purpose for which it was collected. Consent to marketing and other activities unrelated to the performance of the specific service requested may be withdrawn at any time, following which the Data will no longer be used for that purpose. Although the User will not be contacted for that purpose any longer, we may still store it to protect our interests.
What rights do Users have?
Users have the right to:
You can exercise these rights at https://privacyportal.fcagroup.com
The relevant supervisory authority in Ireland is the Data Protection Commissioner’s Office (“DCO”). You can contact the DCO via their website: www.dataprotection.ie
The relevant supervisory authority of the data controller is the Italian Data Protection Authority (“Garante”). You can contact Garante via their website: http://www.garanteprivacy.it